At SFACTO, we believe that how we work is just as important as what we create. This Code of Conduct sets the expectations for behavior, integrity, and accountability for everyone associated with our company — from interns to executives, vendors to partners.
You are expected to uphold the highest ethical standards, follow all applicable laws and policies, and act in SFACTO’s best interest. Your behavior reflects on the entire company.
Leaders must model ethical behavior, support team members in making the right decisions, create a safe environment to speak up, and hold everyone accountable — including themselves.
SFACTO is committed to operating transparently, treating everyone fairly, protecting stakeholder interests, and ensuring compliance with laws and regulations globally.
You are encouraged to report any misconduct or unethical behavior — including harassment, safety violations, or legal concerns.
You can report concerns anonymously through our confidential ethics helpline or secure digital reporting platform.
We protect those who speak up in good faith. Retaliating against a whistleblower is a serious offense that will result in disciplinary action.
We are committed to building a workplace where everyone is respected and valued — regardless of race, gender, nationality, religion, disability, age, or orientation.
Harassment of any kind — sexual, verbal, physical, or psychological — is not tolerated. We maintain a zero-tolerance policy and take all complaints seriously.
SFACTO prohibits any threatening behavior, including verbal abuse, physical aggression, or intimidation. Weapons are strictly forbidden on company property.
The use, possession, or influence of illegal drugs or alcohol at work impairs judgment and safety. Exceptions are made only for approved social events with responsible use.
We foster open, clear, and truthful communication — internally with our teams and externally with clients, partners, and the public. Misleading or false information is unacceptable.
Our workplaces comply with all health, labor, and safety laws. We also commit to upholding global human rights standards across our operations and supply chains.
You represent SFACTO online. Be professional, respectful, and never disclose confidential or sensitive company information on social platforms.
We do not offer, give, or accept bribes or illegal incentives in any form — whether to secure a deal or gain unfair advantage. This includes facilitation payments and excessive gifts.
We respect international trade laws. We do not do business with embargoed countries, sanctioned individuals, or restricted organizations unless legally authorized.
We never engage in anti-competitive behavior such as price fixing, collusion, or false advertising. We win business by being better — not by bending the rules.
When working with public sector clients, we comply strictly with applicable procurement, lobbying, and documentation laws. Transparency and fairness are non-negotiable.
Our suppliers, vendors, and collaborators must adhere to ethical standards similar to our own — including labor practices, environmental responsibility, and legal compliance.
You must disclose any personal interest that could influence your professional judgment — such as side businesses, family vendors, or investments in competitors.
Gifts, hospitality, and entertainment must be modest, infrequent, and in line with local customs and corporate policy. Lavish gifts or cash equivalents are strictly prohibited.
We collect and store only the data we need — and protect it with the highest standards of privacy and security. This applies to employees, clients, and partners alike.
Accurate and complete documentation supports good business and legal compliance. We maintain, store, and dispose of records according to internal policies and legal requirements.
Our digital platforms, source code, product designs, and trade secrets must be shielded from cyber threats and unauthorized access at all times.
Use SFACTO funds, tools, travel, and credit cards responsibly. Any misuse — whether intentional or accidental — must be reported and corrected immediately.
From laptops and labs to office space and tools — take care of company property as if it were your own. Lock equipment, follow protocols, and report damage or theft.
